Carvel Ice Cream

Reviews about Carvel Ice Cream

• 4 / 5

  By Karen G
  My husband and I have been going here for years. Delicious ice cream and normal very nice staff until tonight (3/1/16). My husband graciously went out to get my daughter and myself ice cream. One out of the three orders came back incorrect so we decided to go back to correct it. He told the girl behind the counter that the order had walnuts (which turned out to be pecans) and sprinkles and that the order was chocolate with chocolate sprinkles. She looked at him dead in the face and said "Your ordered it with pecans and sprinkles." No apology. She simply turned around and made a new one. My husband was speechless (which is not normal). He chose not to fight with her because she was a kid. Never ever has anyone in my family ordered ice cream with pecans. I am the only one in my household that will have PEANUTS as a topping. My order was the last on the list so there was no way she could have mixed up the orders. Personally, she should not be in the service field because that is not how you treat a customer.
  March 20, 2017
• 5 / 5

  By Eddy Rodriguez
  Always the Best Service... They work hard and always greet us with a smile
  February 08, 2017
• 5 / 5

  By Steven H
  Sign-up at their official website. They will send you "buy-one-get-one free" coupons.
  November 26, 2016
• 1 / 5

  By Peter Sarantidis
  I take my son there after school for a treat. last time I went I wanted to buy bottled water along with the ice cream and they were sold out. So after my son was half way finished and asked me for some water, I asked the server for some tap water. She told me that they don't normally give out FREE water, but she'll do it this time only because they were out of water... Really? Thanks for doing me a favor... Sorry but you will not see me there again. I don't expect free water but I also don't expect to be treated like I did something wrong, especially when the store is out of product. Bad managem
  June 04, 2016